![]() ![]() You now know how to update, repair, or re-install Adobe Reader/Acrobat. If you're still having printing problems after completing the recommended steps, check out Troubleshooting printing in Windows for further help. When done, log back in to your QuickBooks Online company, then try to print. To reinstall Acrobat Professional, use the DVD or the installation download you received from Adobe. I have some users with Enterprise Adobe IDs to create/edit PDFs in Acrobat DC, but most users only need to quickly view/print PDFs with the Reader. Don't uninstall Acrobat Professional unless you have the DVD or the installation download and product key/serial number from Adobe to reinstall it with, unless you're planning to install and use Adobe Reader instead. That's a regrettable position for Adobe to take, since it opens the door to 3rd-party PDF apps gaining larger market share. ![]() Note: Acrobat Professional is not a free program like Adobe Reader. ![]() Tip: If repairing Adobe Reader doesn't fix the problem, it may be necessary to uninstall and reinstall Adobe Reader.
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